Skip to content
On-site survey

Find out why your WiFi keeps dropping

Teams calls freezing, staff moving rooms to get signal, the warehouse with no coverage at the back. A health check tells you which of the four usual causes it is, and what it would take to fix, before you spend anything on hardware.

  • We walk the site and measure actual signal and interference
  • We test the line and the equipment your provider supplied
  • We check capacity against how many people and devices you really have
  • You get a short written summary with the fix and the cost

Cape Town and the northern suburbs. Ask us about sites further out.

Book a health check

Tell us where you are and roughly what is going wrong. We will come back with a time.

We use your details to arrange the visit, in line with POPIA. See our privacy notice.

The four usual causes

It is almost never the router

01

Coverage

One access point trying to cover three rooms and a thick wall. Signal looks fine on a phone standing next to it.

02

Capacity

Enough signal, too many devices. It gets worse in the boardroom, at exactly the wrong moment.

03

Interference

Neighbouring networks on the same channels, or equipment in the building competing with yours.

04

The line

The WiFi is fine and the internet connection is not. Common, and worth ruling out before buying anything.